Words From Our Valued Residents and Their Families
“I wanted to extend my heartfelt appreciation and thank you to the Tenth Floor Staff for the care they provided to me during my recovery from surgery. The patience, kindness, and understanding, they provided me with during my hospital stay will never be forgotten.”
“I would like to thank all of your Nurses, Doctors, Dietitians, Therapists and your custodial staff for being so wonderful to my mother during her stay at Hillside Manor Rehabilitation and Extended Care Center. I would recommend your establishment to my friends and neighbors because I see this place just like home, and I put my trust in your workers who are very much attentive at what they do.”
“This has been an extremely difficult and sad situation for us all to go through. It was made much easier by the personnel at your facility. The perfect combination of professionalism, courtesy and empathy. I wanted you all to know how you touched the lives of not just those you care for, but also their families”
“I write this letter in gratitude for the quality of service and care that was provided to my father during his last days. My dad spent the last two months of his life surrounded by the most AMAZING team of healthcare workers I have encountered.
The professionalism and attentiveness started upon entering the main lobby area. The receptionists were always friendly and courteous. Upon arriving on the 9th floor, the nurses and nurses’ assistants were at the ready to assist with any questions and concerns.
My Dad was always well groomed and clean. My hat goes off to the entire team. May God bless you for taking such good care of our father!!!!”
HIS CHILDREN – CLARA, PEDRO, MARTHA, & LAURA
“We want to express our profound gratitude to all the members of the staff of Hillside Manor. As witnesses to the service you provided to both our mother and our father and to other residents as well, we say you have shown us the highest level of care and professionalism that one could expect from such a fine health care and nursing facility. I would like to include the supervisors, admissions, finance, reception, nurses, doctors, rehab, pharmacy, the nursing aides, dietary, transportation and the cleaning staff.
At Hillside Manor, there is a feeling of true compassion and love for the residents that pervades the entire building.”
MARY, LEWIS AND JOSEPH
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